Our heat went out this week. Of course, it happened on the night when it was like sixteen degrees out. And, of course, it happened right at bed time, and we had to wait up for the maintenance man to come and fix it.
While he was waiting to see if the fix he had done was going to blow up or burst into flames, he was chatting with us. He remembered all the problems we had last winter with this apartment, including the lovely floor flooding. He remembered that we were new to the complex at the time. He remembered us.
If your maintenance man knows you, you are spending way too much time together.

